EARN REWARDS

Earn 3 points for every £1.00 spent in store or online.

Receive a Birthday Gift of £25 worth of points to be used within one month of receiving.

Create your Members Club account and instantly receive 50 points.

Follow our Instagram account to earn 50 points.

Follow our VIP Facebook group and enjoy another 50 points!

REDEEM REWARDS*

Redeem 1000 points for a £25 reward

Redeem 5000 points for a £125 reward

Redeem 10,000 points for a £250 reward

*Subject to spend value. Terms & Conditions apply.

MEMBERS CLUB FREQUENTLY ASKED QUESTIONS

Joining is easy! Simply click here to create an account.

Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!

Sign up is 100% free, and it will never cost you anything to earn points. Make sure to sign up and visit the 'Earn Points' tab under MY REWARDS to get started.

You can earn points every time you shop online or in store! Simply click on the 'Earn Rewards' tab under MY REWARDS to view and take part in our current opportunities. If you're visiting us in store, simply share your account details and we will take care of the rest!

In addition to purchases, you can also earn points by completing other actions outlined in your Members Club dashboard.

Exchanging your points for great rewards couldn't be easier! Simply login to your account and click on the 'Use Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward. Each value is subject to cart value.

Cart value excludes shipping costs & taxes.

Please note, if you choose to pay in your own currency the value of the reward will be taken at the current currency conversion in that moment.

You can redeem your points against the total cost of your purchase (excluding experiences, shipping costs & taxes).

Points & Rewards can be earned and redeemed on the Roja Dove Haute Parfumerie website and in store.

Certain products and collections may be exempt from reward points redemption. Please note the list is subject to change without notice and includes new releases.

Any attempt to place an order with a points redemption code on exempt items, or outside of the required spend threshold will be canceled and refunded within 24 hours.

If you are a Harrods Rewards member, unfortunately you cannot earn or reward Harrods Rewards points online. The Roja Dove Haute Parfumerie Rewards program is online through www.rojadovehauteparfumerie.com to collect or spend your Harrods Rewards please contact us.

You will receive your points once your order has been fulfilled and shipped. If you are shopping with us in store, we will apply your points within 24 hours of your purchase.

Please allow up to 30 days for Birthday and Anniversary Rewards to appear in your account.

Points can be earned during promotions but cannot be redeemed against the cost of an already discounted basket.

The discount code you apply to checkout will be taken.

Unfortunately you cannot use multiple discounts at once.

Discounts are limited to being used once per customer, per transaction.

For example, you have a redeemed a code entitling you to claim back the cost of a Discovery Collection AND you have a £25 off for 1000 points code. Only one discount code is valid.

Rewards codes cannot be used againt promotional offers that are already reduced in price.

No, rewards cannot be exchanged for a cash alternative or be accepted as part payment for a purchase.

Points expire 3 months after earning them. Birthday rewards MUST be redeemed within 30 days of receiving them.

Points may be redeemed for a reward code to be used against a minimum spend of £190 excluding taxes and shipping. Terms & Conditions apply.

If you have already have an account, simply log in and click the My Rewards tab, click Earn Rewards and the Happy Birthday option.

If you are a new customer, you will be asked for your birthday at the initial sign-up screen.

You will need to get in touch with us with your birthday so that we can manually update your information, please give us your birthday in the format DD/MM/YYYY and your account email address.

Please allow 30 days for your account to register your birthday.

please note:

The Roja Dove Haute Parfumerie reserve the right to withdraw, delay, interrupt, or postpone the rewards, or to modify all or part of the modalities of the present rules without incurring any liability.

Discount rewards may be used against full price purchases over £190, excluding shipping and taxes. Terms & Conditions apply.