Shipping costs for all orders below £350
FOR UNITED KINGDOM
Free for all orders
FOR EUROPE
£20.00 for all orders under £350.00
REST OF WORLD
£50.00 for all orders under £350.00
For overseas orders outside of the United Kingdom, You will be responsible for paying the VAT & any costs incurred on entry into the country. VAT is automatically deducted from the full price when placing your order on our website.
SHIPPING IS CURRENTLY SUSPENDED TO: SPAIN (Cetua & Melilla only), BRAZIL & RUSSIA due to courier restrictions beyond our control.
How long will it take to receive my order?
UK*
Next working day delivery if placed by 1pm (excluding orders to be signed by Roja Dove).
Europe
Up to 14 days
USA
Up to 14 days
Rest of the World
Up to 14 days
*UK deliveries to certain postcodes in the Channel Islands and Scottish Highlands can take up to eight working days to be delivered. These postcodes are affected: GY9–10, HS1–HS9, KW15–KW17, PA41–61, TR21–25, ZE1–ZE3, ZE–ALL.
Please note:
For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or unexpected increase in demand. Our Team will update you if anything changes with your order.
Please allow the estimated time for delivery to pass before contacting us. We will provide you with tracking information once your order has been sent. All orders are hand-picked and packed by our team in the Haute Parfumerie.
Who will deliver my order?
Orders are all hand picked and packed by the team in the Roja Dove Haute Parfumerie during their trading hours. All orders are fully insured and trackable, the tracking link will be sent once your order is dispatched.
SHIPPING IS CURRENTLY SUSPENDED TO:
SPAIN (Cetua & Melilla only), BRAZIL & RUSSIA due to courier restrictions beyond our control.
SHIPPING FAQs
UK*
Up to 10 days
Europe
Up to 14 days
USA
Up to 14 days
Rest of the World
Up to 14 days
*UK deliveries to certain postcodes in the Channel Islands and Scottish Highlands can take up to eight working days to be delivered. These postcodes are affected: GY9–10, HS1–HS9, KW15–KW17, PA41–61, TR21–25, ZE1–ZE3, ZE–ALL.
Please note:
For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or unexpected increase in demand. Our Team will update you if anything changes with your order.
Please allow the estimated time for delivery to pass before contacting us. We will provide you with tracking information once your order has been sent. All orders are hand-picked and packed by our team in the Haute Parfumerie.
All orders are processed from the U.K. during normal business hours. If your order is placed during a national holiday or promotional period, please allow for additional delivery time.
Please note perfume is classified as “Dangerous Goods” and requires additional paperwork and checks, which can lead to orders being delayed by Customs. If they require any further information, they will contact The Roja Dove Haute Parfumerie directly. Customs Clearance will take 48hrs to process and continue its journey.
All orders are sent from the UK via a tracked courier service and will require a signature upon delivery. You will receive Tracking Information directly from the courier once they have your parcel moving.
Orders are all hand picked and packed by the team in the Roja Dove Haute Parfumerie during trading hours. All orders are fully insured and trackable, the tracking link will be sent once your order is dispatched and generated with the courier.
