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SHIPPING & DELIVERY
FESTIVE DELIVERY UPDATE
With the festive season upon us, our couriers will be working hard to get your Haute Parfumerie treasures to your door. Please note, any orders placed between 19 - 31 December will not be processed until the New Year. Thank you.
For overseas orders outside of the United Kingdom, You will be responsible for paying the VAT & any costs incurred on entry into the country. VAT is automatically deducted from the full price when placing your order on our website.
SHIPPING IS CURRENTLY SUSPENDED TO: SPAIN, BRAZIL, INDIA, ITALY, IRELAND & RUSSIA due to courier restrictions beyond our control.
How much does delivery cost?
UK
FREE for all orders placed £190.00+
£5.95 for all orders under £190.00
Europe
FREE for all orders placed £190.00+
£12.00 for all orders under £190.00
USA
FREE for all orders placed £190.00+
£75.00 for all orders under £190.00
Rest of the World
£75.00 for all orders under £1000.00
Australia & New Zealand - Please contact us directly for a shipping quote, due to shipping regulations on perfumes into the country.
For all other locations not listed, please contact us for a delivery update: contact@rojadovehauteaparfumerie.com
How long will it take to receive my order?
UK*
Europe
USA
Rest of the World
*UK deliveries to certain postcodes in the Channel Islands and Scottish Highlands can take up to eight working days to be delivered. These postcodes are affected: GY9–10, HS1–HS9, KW15–KW17, PA41–61, TR21–25, ZE1–ZE3, ZE–ALL.
Please note:
For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or unexpected increase in demand. Our Team will update you if anything changes with your order.
Please allow the estimated time for delivery to pass before contacting us. We will provide you with tracking information once your order has been sent. All orders are hand-picked and packed by our team in the Haute Parfumerie.
Who will deliver my order?
Orders are all hand picked and packed by the team in the Roja Dove Haute Parfumerie during their trading hours. All orders are fully insured and trackable, the tracking link will be sent once your order is dispatched.