SHIPPING & DELIVERY

COVID-19 & BREXIT 2021 UPDATE:

FOLLOWING THE LATEST ADVICE FROM THE BRITISH GOVERNMENT, THE ROJA DOVE HAUTE PARFUMERIE WILL BE OPEN FROM 12 APRIL. DUE TO SOCIAL DISTANCING GUIDELINES, PLEASE EXPECT A DELAY IN YOUR ORDER FULFILMENT.

 

Overseas orders outside of the United Kingdom, VAT will be deducted from your order when you enter your address at checkout, as per the new EU regulation. You will be required to pay the VAT on entry into the country.

 

SHIPPING IS CURRENTLY SUSPENDED TO: SPAIN, INDIA, ITALY, IRELAND & RUSSIA due to courier restrictions beyond our control.

How much does delivery cost?

UK

FREE for all orders placed £190.00+

£5.95 for all orders under £190.00

Europe

FREE for all orders placed £190.00+

£12.00 for all orders under £190.00

USA

FREE for all orders placed £190.00+

£75.00 for all orders under £190.00

Rest of the World

£75.00 for all orders under £1000.00

Australia - Please contact us directly for a shipping quote, due to shipping regulations on perfumes into the country.

If your country is not listed, we are currently unable to ship our products to you. For confirmation, please contact us.

 

For all other locations, please contact us for a delivery quote: contact@rojadovehauteaparfumerie.com

 

How long will it take to receive my order?

UK*

Up to 10 days

Europe

Up to 14 days

USA

Up to 14 days

Rest of the World

Up to 14 days


*UK deliveries to certain postcodes in the Channel Islands and Scottish Highlands can take up to eight working days to be delivered. These postcodes are affected: GY9–10, HS1–HS9, KW15–KW17, PA41–61, TR21–25, ZE1–ZE3, ZE–ALL.

Please note:

For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or unexpected increase in demand. Our Team will update you if anything changes with your order.

 

Please allow the estimated time for delivery to pass before contacting us. We will provide you with tracking information once your order has been sent. All orders are hand-picked and packed by our team in the Haute Parfumerie.

 

Who will deliver my order?

Orders are all hand picked and packed by the team in the Roja Dove Haute Parfumerie during their trading hours. All orders are fully insured and trackable, the tracking link will be sent once your order is dispatched.