物流政策

Complimentary global shipping on all orders £350 or more

 

Shipping costs for all orders under £350

FOR UNITED KINGDOM

Free for all orders

FOR EUROPE

£20.00 for all orders under £350.00

 

REST OF WORLD

£50.00 for all orders under £350.00

 

For overseas orders outside of the United Kingdom, You will be responsible for paying the VAT & any costs incurred on entry into the country. VAT is automatically deducted from the full price when placing your order on our website.

 

SHIPPING IS CURRENTLY SUSPENDED TO: SPAIN (Cetua & Melilla only), BRAZIL & RUSSIA due to courier restrictions beyond our control.

How long will it take to receive my order?

UK*

Up to 10 days

Europe

Up to 14 days

USA

Up to 14 days

Rest of the World

Up to 14 days


*UK deliveries to certain postcodes in the Channel Islands and Scottish Highlands can take up to eight working days to be delivered. These postcodes are affected: GY9–10, HS1–HS9, KW15–KW17, PA41–61, TR21–25, ZE1–ZE3, ZE–ALL.

Please note:

For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or unexpected increase in demand. Our Team will update you if anything changes with your order.

 

Please allow the estimated time for delivery to pass before contacting us. We will provide you with tracking information once your order has been sent. All orders are hand-picked and packed by our team in the Haute Parfumerie.

 

Who will deliver my order?

Orders are all hand picked and packed by the team in the Roja Dove Haute Parfumerie during their trading hours. All orders are fully insured and trackable, the tracking link will be sent once your order is dispatched.

 

SHIPPING IS CURRENTLY SUSPENDED TO:

SPAIN (Cetua & Melilla only), BRAZIL & RUSSIA due to courier restrictions beyond our control.